TERMS OF SERVICE

 Terms of service.

Terms of Service for Fruition Factory LLC dba T Productions dba T Pro

Last Updated: April 7, 2025

1. Agreement to Terms

By using the contract screen printing services provided by Fruition Factory LLC, doing business as T Productions and T Pro ("we," "us," or "our") and accessing our website and online client portal (the "Services"), you ("you" or "Client") agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our Services. If you do not agree to all of these Terms, do not use our Services. These Terms should be read in conjunction with our Privacy Policy, which governs our collection and use of your personal information.  

2. Services Provided

We provide contract screen printing services on various garments and materials based on your specifications and artwork.

3. Ordering and Artwork

  • Order Placement: All orders are subject to acceptance by us. Your submission of an order request does not guarantee its acceptance. We reserve the right to refuse any order for any reason.

  • Artwork Submission: You are responsible for providing high-quality artwork suitable for screen printing. We may provide guidelines for artwork specifications. We are not responsible for errors or quality issues resulting from low-resolution or improperly formatted artwork provided by you.

  • Artwork Ownership and Rights: You represent and warrant that you have the full legal right and authority to use, reproduce, and authorize us to use the artwork you submit for the purpose of fulfilling your order. You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of any alleged infringement of copyright, trademark, or other intellectual property rights related to the artwork you provide.

  • Artwork Modifications: Any modifications to your artwork requested by you after submission may be subject to additional charges and production delays. We reserve the right to refuse to make certain modifications.

  • Proofs and Approval: You will receive a detailed proof via our client portal showing the print locations, specific colors (using custom Pantone color matching), and imprint size. By clicking all verification boxes confirming the proof is correct within our client portal, you provide final approval of the proof. We are not responsible for errors or discrepancies after you have approved the proof.

  • Production Tolerances: Due to the nature of the screen printing process, minor variations in color, placement, and print size may occur and are not considered defects. You acknowledge that print results may vary slightly from one garment to the next.

4. Pricing and Payment

  • Pricing: Prices for our Services are subject to change without notice. Quotations are valid for a specified period.

  • Payment Terms: Payment terms will be specified in our invoices or agreements. We may require a deposit before commencing work, with the remaining balance due upon completion or shipment of your order.

  • Payment Methods: We accept the payment methods specified in our invoices or on our website/portal.

  • Taxes: You are responsible for all applicable sales taxes or other taxes associated with your order.

  • Late Payments: Late payments may be subject to interest charges at a rate determined by us, to the extent permitted by law.

  • Third-Party Payment Processor: Payments are processed through a third-party payment processor. You agree to abide by the terms and conditions of our chosen payment processor. We do not store your complete payment card details.

5. Production and Turnaround Time

  • Estimated Turnaround Time: We will provide an estimated turnaround time for your order. However, this is an estimate and not a guarantee. Production times may vary due to factors beyond our control, such as artwork issues, material availability, equipment malfunctions, or the complexity of the order.

  • Rush Orders: Rush orders may be available for an additional fee and are subject to our production capacity.

  • Minimum Order Quantity: Our minimum order quantity for screen printing services is 12 pieces per design.

6. Shipping and Delivery

  • Shipping: Shipping costs are not included in our standard pricing and will be quoted separately. You are responsible for all shipping fees, unless otherwise agreed upon.

  • Delivery: We are not responsible for delays or damages caused by the shipping carrier. Risk of loss and title for goods pass to you upon our delivery to the carrier.

  • Inspection Upon Receipt: You are responsible for inspecting your order upon receipt and notifying us within [Number] days (e.g., 5 business days) of any discrepancies, defects, or damages. Failure to notify us within this timeframe constitutes acceptance of the order.

7. Cancellations and Changes

  • Cancellations: If you cancel an order after screens have been processed for your job, you are responsible for the cost of the screens.

  • Changes: Requests for changes to an order after it has been placed and entered into our production schedule may incur additional fees if the changes disrupt our production workflow. All changes are subject to our approval and may result in the rescheduling of your order to a later date.

8. Temporary Storage

  • We may offer temporary storage for finished and unfinished goods.

  • If your goods exceed 30 days in our storage, you will be notified.

  • If goods remain unpicked up for 14 days after notification, they will become the property of Fruition Factory LLC dba T Productions dba T Pro, and you may be responsible for any accrued storage fees.

9. Client Responsibilities Regarding Garments

  • You are responsible for ensuring that the quality of any garments you provide for printing is suitable for the screen printing process.

  • You acknowledge and understand that print results may vary from one garment to the next due to variations in material, fabric composition, and other factors inherent in the garment manufacturing process.

10. Intellectual Property

  • Our Intellectual Property: Our proprietary software, website design, logos, and other intellectual property are owned by Fruition Factory LLC. Nothing in these Terms grants you any right or license to use our intellectual property without our express written consent.

11. Client Content and Data

  • Client Portal: If you use our online client portal, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Data Storage: We may store your artwork and order information for a period of time for efficient reordering and record-keeping. However, we are not responsible for the permanent storage or backup of your artwork or data. You should retain copies of all submitted artwork and order details. Our data handling practices are outlined in our Privacy Policy.  

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FRUITION FACTORY LLC DBA T PRODUCTIONS DBA T PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF USE, DATA LOSS, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY CONNECTED WITH OUR SERVICES, THESE TERMS, OR YOUR USE OF OUR WEBSITE OR CLIENT PORTAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO OUR SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.  

13. Indemnification

You agree to indemnify, defend, and hold harmless Fruition Factory LLC, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your use of our Services; (c) the artwork or other content you provide to us; (d) any violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or (e) any claim that the artwork or other content you provided caused damage to a third party.  

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or our Services shall be instituted exclusively in the federal or state courts located in Indiana, and you irrevocably submit to the jurisdiction of such courts.  

15. Termination

We reserve the right to terminate or suspend your access to our Services, including your client portal account, at any time, with or without cause and without notice. Provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to Sections 3 (Artwork Ownership and Rights), 4 (Pricing and Payment), 7 (Cancellations and Changes), 9 (Client Responsibilities Regarding Garments), 11 (Client Content and Data), 12 (Limitation of Liability), 13 (Indemnification), and 14 (Governing Law and Dispute Resolution).  

16. Entire Agreement

These Terms constitute the entire agreement between you and Fruition Factory LLC dba T Productions dba T Pro with respect to our Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.  

17. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.  

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary such that the remaining provisions of the Terms will continue in full force and effect.  

19. Changes to These Terms

We reserve the right to modify these Terms at any time. We will post any changes on our website and update the "Last Updated" date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.  

20. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Fruition Factory LLC dba T Productions dba T Pro 504 S Byrkit St Mishawaka, IN 46544 Phone: 574-217-7185 Email: info@t-productions.com